Warranty

This warranty is valid for domestic use only.

 

LIMITED LIFETIME WARRANTY

 

Your Mvac vacuum system is protected by a lifetime warranty. We guarantee that the unit canister will be exempt of any material or manufacturing defect. This warranty is valid from the date of purchase, for as long as you are the original owner, and the system remains at its original place is installation.

 

The motors and electrical components are guaranteed for a period of 10 years, according to conditions below:

 

Mvac Warranty

Motors and Electrical Components


Model

Parts

Labor

M40, M44, M70, M80

10 years 100%

5 years

M90, M110, M120, M140

15 years

or

750 hours of use

5 years

 

 

For all models, our authorized service center will repair or replace (at Mvac’s discretion) the defective part or parts, free of labor costs, for a period of 5 years.

 

In order to maintain your warranty, all repairs must be made by an authorized Mvac service center, with original Mvac or Trovac parts. Failure to do so could void the warranty.

 

This warranty excludes normal wear and tear of certain parts such as filters, damages caused (according to Mvac) by abusive use (ex.: drywall dust, water, etc.), commercial use, the lack of appropriate maintenance, inadequate installation, negligence, natural disasters, accidents, and acts of God.

 

ONE YEAR SATISFACTION GUARANTEE

 

We are certain you’ll be completely satisfied with your Mvac central vacuum system. For one year following the date of purchase, if the vacuum unit does not meet your expectations, return it to your local Mvac service center for a complete refund or credit towards the purchase of another Mvac model. This warranty applies only to the vacuum power unit.

 

THREE YEAR WARRANTY ON MVAC RECOMMENDED** ATTACHMENTS

 

All Mvac recommended attachments** are guaranteed for three years, subject to certain conditions. If during this three year period, an accessory presents a manufacturing defect, return it to the nearest authorized Mvac service center along with a copy of your invoice (clearly indicating the attachments purchased), and we will repair or replace the part according to the conditions of the warranty. This warranty does not cover normal wear and tear of components such as: belts, brushes, rollers and their components, nor abusive use. It is valid only for normal domestic use.

 

** Your Mvac recommended attachments are clearly identified by an Mvac logo. Any other attachment, even if purchased at an Mvac sales center at the same time as your power unit, is not covered by the 3 year Mvac warranty.

 

This warranty is valid for domestic use only. This warranty is not a modification but an addition to warranties required by law. Any claim relative to this warranty must be accompanied by the original invoice. Any changes or modifications made to the product may invalidate this warranty. Transportation and service calls are excluded. This warranty is non transferable.

 

Keep all payment records (bill of sale, delivery slip). The date on these records establishes the warranty period. Should warranty service be required, you must show proof of purchase. If proof of purchase cannot be supplied, the warranty period will be determined from the date of manufacture of the product.

 

Mvac shall not be held responsible for any consequential, incidental, or special damages arising from the use of this central vacuum.

 

Warranty may vary depending on country.

This section allows you to:

  • Properly register your central vacuum unit for warranty and to obtain information about warranty clauses.

How to register:

  • To register, make sure you have your unit’s serial number (Ex: EE09052595) and model number (Ex: M45) to hand and fill out the registration form below.