• Verify that your on-off hose is not defective
• Verify if the low voltage wiring is faulty
• Verify if your hose is improperly inserted into the vacuum inlet.
• To know the corrective action for each cause, please consult the Mvac owner’s manual.
• If in spite of these suggestions, your vacuum unit is still not stopping, contact your authorized service center.

• The  outer membrane of every Mvac filter is partially made of Teflon fibres.
• This non-stick coating allows dust to be directed to the bottom of the dust canister, and not to block the filter by adhering to it, which ensures maximum filtration performance.

• Each Mvac central vacuum is equipped with our AVS system that eliminates vibrations, with specially engineered components.
• This system reduces operating sound level to a minimum.

• The unique retractable hose system allows you to pull out the desired length of hose and start your vacuum directly at the inlet.
• When you’re finished, the hose retracts quickly, due to the exceptional power of your Mvac central vacuum. The hose is drawn into the piping system, installed within the walls or your home.
• The retractable hose system can easily be installed during construction or renovation in all types of constructions. It is also possible to integrate it into your actual central vacuum system.

• Lift and remove the unit’s top cover
• Remove the used bag and seal bag opening.
• Discard used bag
• Install the new bag, ensuring the tabs on the bag adaptor are aligned with the slots in the bag collar.
• Ensure adequate sealing by inserting bag as far as the retention ring.
• Rotate bag 20° to ensure tabs on bag adaptor are no longer aligned with the slots in the bag collar.
• Replace the unit’s top cover.

• Unlatch the two clips and remove the dust receptacle
• Remove the used bag and seal bag opening.
• Discard used bag.
• Install the new bag, ensuring the tabs on the bag adaptor are aligned with the slots in the bag collar.
• Ensure adequate sealing by inserting bag as far as the retention ring.
• Rotate bag 20° to ensure tabs on bag adaptor are no longer aligned with the slots in the bag collar.
• Replace dust receptacle and seal by latching both clips.

• A mitre box
• A small saw or a pipe cutter
• To simplify matters, the installation kits, including necessary fittings, pipes, glue and low voltage wiring and a well detailed instructions booklet, are available from Mvac authorized dealers. Your Mvac central vacuum can also be installed by one of our recommended installer. 

Before operating your central vacuum, we recommend to verify that:

• Your central vacuum is properly connected to the piping system
• Your central vacuum is properly connected to grounded electrical outlet
• The low voltage wires are connected to the unit

Also, make sure that:

• You have read the complete owner’s manual
• You have proceeded with a quick verification of your unit’s installation
• You have checked the bag (if used with a bag) and the permanent filter to be sure they are properly installed and not damaged.
• You have checked the rubber seals in each vacuum inlet.

• For one year following the date of purchase of your central vacuum system, if the performance of the vacuum unit does not meet your expectations, return it to your local authorized dealer for a credit towards the purchase of a more powerful Mvac model.
• This warranty applies only to the vacuum power unit.

• An Mvac GAMMA central vacuum is equipped with a GAMMA Indicator that signals recommended maintenance of your vacuum cleaner.
• This GAMMA Indicator indicates when to change the bag or empty the canister, and when to consult a technician in a service center.
• The Information Center, located at the front of the power unit, also indicates this information. 

• All Mvac recommended attachments are guaranteed for three years.
• If, during this period, a central vacuum attachment presents a manufacturing defect, return it to the nearest authorized Mvac service center.
• You must present a copy of your invoice clearly indicating the attachment purchased.
• It will be repaired or replaced according to the warranty conditions.
• This warranty does not cover normal wear and tear of components such as belts, brushes, rollers and their components, nor abusive use.
• Warranty is valid only for normal domestic use.

When possible, it is best to install an exterior exhaust from your central vacuum system, because:

• This exhaust will considerably decrease the central vacuum sound level.
• It allows, if there are any punctures on your bag or filter, to evacuate bacteria and mold outside.
• It also allows the heat, produced by the power unit motor(s), to be redirected outside and not in the room where your central vacuum is installed. 

Yes, to clean the permanent filter:

• Do not remove the filter
• Wrap the filter and lower portion of the unit body within a large plastic bag. Hold it tightly around the vacuum unit with one hand.
• With your other hand, gently shake the filter.
• Wait a few seconds for the dust to settle before removing the plastic bag.

• Occasional maintenance of the dirt receptacle is necessary to ensure constant, lasting performance of your central vacuum: we recommend that it be emptied at least every season, depending on frequency of use.
• To empty the dust receptacle, first disconnect your vacuum cleaner from its power source.
• Release the two clamps, lower and empty the canister.
• Replace it and seal by refastening the metal clamps.

• No, Mvac motors contain two carbon brushes which will wear normally, and may eventually require replacement.
• We therefore recommend that you have your central vacuum unit and motors inspected by a service center every 5-6 years.

• Simply check the bag and change if necessary or empty the canister, depending on the chosen use of your central vacuum. For the replacement of your bag, you can buy them at your local authorized dealer.
•  To stop the flashing light, press the reset button on your Information Center (middle button).

• No, your vacuum cleaning system is designed to collect everyday dry matter (dust).
• Do not use on wet surfaces.
• Should you accidentally vacuum liquids, immediately unplug the unit from the electric outlet, then empty and wipe the dust receptacle with a dry cloth. Then, operate the system from the vacuum inlet through which you vacuumed the liquid, in order to eliminate all moisture in the piping system.

• The hybrid technology simply allows using your central vacuum system with or without a bag.
• No modification or tool is required to go from a technology to the other.
• You can easily choose the maintenance technology best suited to your needs at any time.

• Verify that the electrical power or the low voltage wiring is properly connected.
• Verify if any vacuum inlet is defective
• Verify if the unit/in-house circuit breaker is off.
• Verify if your on/off hose is defective.
• To know the corrective action for each cause, please consult the Mvac owner’s manual.
• If none of these suggestions help start your vacuum unit, contact your authorized dealer.

• Verify that your on-off hose is not defective
• Verify if the low voltage wiring is faulty
• Verify if your hose is improperly inserted into the vacuum inlet.
• To know the corrective action for each cause, please consult the Mvac owner’s manual.
• If in spite of these suggestions, your vacuum unit is still not stopping, contact your authorized service center.

• Press the reset button located on the Information Center at the front of your central vacuum power unit.   Please note that this Information Center is available only on our Gamma central vacuums.

• M120 central vacuum
• M140 central vacuum
• An authorized dealer can provide professional advice

• Change the bag when the one in place is full.
• Frequency will depend on use of the unit.
• For the M50, M90, M110, M120 and M140 vacuum models, the Information center and GAMMA Indicator will indicate when to change the bag.
• Use only genuine Mvac replacement bags. Failure to do so could void the warranty on your vacuum unit.

• We strongly recommend against vacuuming abrasive materials such as cement, plaster and gyproc dust.
• This fine dust could work its way into the motor, causing considerable damage.
• Should you do so inadvertently, immediately shake the filter and, as a precautionary measure, contact your authorized service center to determine the extent of the damage to the vacuum unit.
• Remember that in order for your warranty to remain valid, maintenance of the motor and repairs to the unit itself must be carried out by an authorized service center, using original Mvac or Trovac parts.